777fb's Privacy Policy
How your personal information is collected, stored, and used — 777fb has set this out in full transparency in this policy.
777fb places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect, why we collect it, and how we keep it safe when you use our website, create an account, or use our services. By accessing or using 777fb, you agree to the terms of this Policy. Please read it carefully.
1. Types of Collected Information
We collect two types of information — information you provide to us directly, and information collected automatically while you use our platform.
Personal Identity Information
Your full name, date of birth, mobile number, and email address are collected when you register an account. National ID information may also be required for age verification.
Financial Transaction Information
Information about the payment methods used for deposits and withdrawals is collected. This may include bKash, Nagad, Rocket, or Upay account numbers or bank account-related details.
Activity and Usage Information
Your gaming history, bet amounts, time spent on the platform, preferred game categories, and browsing activity are recorded. This helps us improve the quality of our service.
Technical and Device Information
IP address, browser type, operating system, device identifier, and cookie-related information are collected automatically.
2. Purpose of Collecting Information
777fb uses your information only for the legitimate purposes listed below. We never collect unnecessary information or share it with third parties without a specific reason.
- Account verification and confirming correct age (service is available to users aged 21+ only)
- Ensuring secure login, password recovery, and account protection
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
- Preventing financial fraud, money laundering, and unauthorized access
- Customer support — providing 24/7 live chat and email assistance
- Improving personalized gaming experience and recommended content
- Monitoring usage patterns to ensure responsible gaming
- Complying with applicable laws and regulations and responding to requests from regulatory authorities
- Identifying technical issues on the platform and improving performance
3. Cookies and Tracking Technologies
The 777fb website uses cookies and similar technologies that improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These are necessary for the basic functionality of the platform — maintaining login sessions and saving cart or preference data. These cookies cannot be disabled.
Functional Cookies
Used to remember your language preference and other personalized settings. These make your experience more convenient.
Analytics Cookies
These cookies are used to monitor which pages are used most and to improve the overall quality of the service.
You can control or disable most cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.
4. Information Sharing and Disclosure
777fb never sells your personal information. Information may be shared with third parties only in the limited circumstances listed below:
- Payment Processing Partners: bKash, Nagad, Rocket, Upay, and banking institutions receive only the information necessary to complete a transaction — limited strictly to what relates to that transaction.
- Technology Service Providers: Technology partners who work to operate the platform may access limited information under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed where required by a court order, a lawful request from a government authority, or applicable law.
- Fraud Prevention: In cases of suspicious financial activity or fraud, information may be shared with the relevant authorities.
- Business Restructuring: In the event of a company merger or acquisition, information may be transferred after notifying users in advance.
Beyond the above, 777fb will not provide your personal information to any third party without your consent.
5. Data Security Measures
To ensure the security of your information, 777fb follows industry-standard technical and organizational measures:
🔐 SSL Encryption
All data transmissions are protected by SSL/TLS encryption. Your information is encrypted before it reaches the server.
🛡️ Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorized access and monitor suspicious activity.
🔑 Access Control
Employee access to personal information is strictly controlled. Only authorized staff have limited access to the information they need.
📋 Regular Audits
Regular security audits and vulnerability assessments are conducted to ensure the effectiveness of security measures.
Please note that no one can guarantee complete security when transmitting data over the internet. We take every possible protective measure, but users are also advised to stay mindful of their own account security.
6. Data Retention Period
777fb does not retain any personal information longer than necessary. Retention periods are determined according to the following policy:
- Active Accounts: All necessary information is retained for as long as the account remains active.
- Financial Transaction Records: Transaction information is kept for a defined period to meet legal requirements and resolve disputes.
- After Account Closure: Most information is deleted or anonymized when an account is closed, though some information may be retained for a set period where required by legal obligations.
- Protective Information: Information needed for fraud and abuse investigations may be retained for an extended period.
7. User Rights
If you have an account with 777fb, you have the rights listed below. Contact our support team to exercise these rights.
Right of Access
You may ask 777fb at any time what information we hold about you and request a copy of that information.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as quickly as possible.
Right to Deletion
In certain circumstances you may request that your personal information be deleted, though information subject to legal obligations may be an exception.
Right to Restrict Processing
In certain cases you have the right to request that processing of your information be restricted, although this may affect the availability of some services.
To exercise the above rights, contact our support team via live chat or email: [email protected]
8. Protection of Minors
777fb is for users aged 21 and above only. We do not knowingly collect any personal information from minors (those under 21) or provide them with any services.
If it is confirmed to us that a minor has registered on our platform, we will immediately close that account and delete all of their information. Age verification is an integral part of our registration process.
If you believe a minor is using our platform, please contact us immediately at [email protected].
9. Policy Changes and Updates
777fb may update this privacy policy from time to time. If there are any significant changes, we will post a notice on the platform or notify you at your registered email or mobile number.
If you continue to use 777fb after changes take effect, it will be assumed that you have agreed to the revised policy. You are therefore advised to review this page periodically.
If you do not agree to any changes to the policy, you may request that your account be closed. Contact our support team to close your account.
10. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help. We provide support in Bengali and English 24/7.
Live Chat
For the fastest assistance, use our 24/7 live chat service. Trained support agents will answer your questions in Bengali and English.
Email Support
For detailed privacy-related requests or complaints, send us an email at:
[email protected]
Our goal is to resolve every privacy-related request as quickly and effectively as possible. 777fb operates at all times on the basis of transparency and trust.